SHIPPING AND RETURNS
Returns are handled a case-by-case basis with the objective of providing a best
customer experience. We always strive to take care of customers with principles to be fair and reasonable, so that our customers, in turn, are fair with us.
Our QC team of highest standard will review claimed defective/s through the images you provide. Based on the review, we will issue return authorization number if it is deemed to be manufacturer defect/s. We do NOT accept returns for any other reasons, period.
- You must call for Return Authorization (RA) within seven (7) days from receipt of item(s). If not, we can’t do anything, no exception. ‘Time limit Policy’.
- Within ‘Time Limit Policy’,
- If item(s) are deemed to be mfr. defects, Exchange, Refund or Credit can be issued upon request.
- Company may accept a return freight charge upon verification of manufacturer defect through a store credit memo in your account.
- Company will not be responsible for all returns without RA# irrelevant to proof of delivery (POD)
How fast is your shipping?
We ship daily, Monday through Friday excluding weekends.
All orders shipped via USPS Priority Mail require signature confirmation upon delivery.
Please allow up to 48 hours for your order to be processed.
If USPS Priority Mail Shipping, please allow 3 to 5 business day(s) for your order to be delivered.
All rates are quoted in U.S. Dollars.
Please note: International shipments may be subject to import taxes, duties and customs fees, which are levied once your package reaches the country of destination, and are the responsibility of the recipient.
Other Shipping Charges
Policy last updated on May 17th, 2019